Returns & Exchanges
At Mad Dental Care, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund. Due to hygiene standards in the beauty and dental industry, used or opened items cannot be accepted for return.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack your unopened items in their original packaging to ensure they are protected from damage during transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.